1 reviews | Active since Jun 2016

12 Oct 2024, 13:45

Do not be coerced into paying an application fee - DirectAxis will dishonestly not refund you.

After bombarding me with **** offers for a loan, but hen refusing to accept my sole proprietorship FNB bank statements, which are linked to my ID number and which the grossly backward and negligent staff of this loathsome company, which is part of FirstRand, could easily check, I cancelled my loan application.

I was however, under false pretenses, coerced into paying an application fee of more than 1000, after the so-called consultant made me believe the loan had been approved. Now, 5 days later, this loathsome company with its backward, primitive systems, still have not refunded my application fee. I have repeatedly asked their so-called "customer service" (Hahahahahahaha! What a joke!) to refund me, but still nothing.

Again; to say that this pathetic company's so-called service is c...ra..p, is to insult fecal matter.

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Replies (2)
's update14 Oct 2024, 11:23
Reviewer Update
There is no need for any consultant to call me. I have had enough of your so-called consultants. Focus now: I. Want. My. Money. Refunded. Today. Even the most dim-witted consultant should be able to grasp this very simple concept. Stop stalling and pay back my money immediately.
's update15 Oct 2024, 08:49
Reviewer Update
And still no refund in my bank account, after being deliberately and dishonestly misled by your consultant to pay an initiation fee. Very quick to take my money, but committing f..r..aud by now refusing to pay me back.