LS
Lerato S
1 reviews | Active since Oct 2013
24 Jun 2021, 12:25
Do ever think of going to Direct Axis for a loan
Hi there,
I have settled my account and I have been struggling to get through to your accounts department to get a letter confirming my account was closed. Should I fight like this to get a response? Guys please
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DirectAxis's replyOfficial
24 Jun 2021, 14:27Hello Lerato Thank you for reaching out to us. Thank you for your settlement payment, we have just noticed that the payment is not reflecting on your account.You are required to send us proof of payment of the transaction. Please send this to *** so we can handle the matter urgently. We’ll escalate your query to our Customer care support team and have them send your paid up letter as soon as your account is closed.Team DirectAxis
DirectAxis's reply24 Jun 2021, 14:27
Official
Hello Lerato Thank you for reaching out to us. Thank you for your settlement payment, we have just noticed that the payment is not reflecting on your account.You are required to send us proof of payment of the transaction. Please send this to *** so we can handle the matter urgently. We’ll escalate your query to our Customer care support team and have them send your paid up letter as soon as your account is closed.Team DirectAxis