NR
Nurudeen R
1 reviews | Active since May 2020
21 Aug 2020, 08:10
Dissatisfied client
I have app**** for a loan, direct axis promised the money would be in my account in 24 to 48 hours up till now I havnt received anything I have made numerous calls I've even been informed to check with my bank but everything in my bank was fine, when I called again today 21st of August I spoke to a agent she was very rude she didn't want to even listen to me she just transferred me to somebody else I'm deeply disappointed and dissatisfied as I've always heard good things about this company however I feel not been helped
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DirectAxis's replyOfficial
21 Aug 2020, 11:18Hello Nurudeen, We’ve received your review. We are able to confirm the funds were transferred to your bank account on the 18th of August. You are correct in saying the funds can take up to 48 business hours to reflect in your bank account and we are still within the turnaround period. The funds should reflect in your account during the course of today. If you require further assistance, please don’t hesitate to contact us. Team DirectAxis
DirectAxis's reply21 Aug 2020, 11:18
Official
Hello Nurudeen, We’ve received your review. We are able to confirm the funds were transferred to your bank account on the 18th of August. You are correct in saying the funds can take up to 48 business hours to reflect in your bank account and we are still within the turnaround period. The funds should reflect in your account during the course of today. If you require further assistance, please don’t hesitate to contact us. Team DirectAxis