Disgusting service
Disgusting service. I obtained a letter from Directaxis stating my close out balance for my loan. I paid the loan in full but the account is not closed and they keep sending me messaged to complete my loan application? What is going on?
Helpful (0)
Replies (1)0
Replies (1)
DirectAxis's replyOfficial
01 Mar 2022, 14:51Hello Anne Thank you for reaching out to us. Thank you for your settlement payment received on the 23rd of February. Our closure process can take up to 10 business days. We’ll escalate your query to our Customer Care support team and have them send your paid-up letter as soon as your account is closed. Team DirectAxis
DirectAxis's reply01 Mar 2022, 14:51
Official
Hello Anne Thank you for reaching out to us. Thank you for your settlement payment received on the 23rd of February. Our closure process can take up to 10 business days. We’ll escalate your query to our Customer Care support team and have them send your paid-up letter as soon as your account is closed. Team DirectAxis