ZJ
Zain J
1 reviews | Active since Sept 2020
28 May 2021, 08:51
Disgusting Service
I am utterly disgusted in the manner in which the call center refuses to answer my question and request for a settlement letter. For the last 3 days I have continuously been referred to different agents, having to start in the queue for assistance from scratch.... really pathetic!!!
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DirectAxis's replyOfficial
28 May 2021, 11:54Hello Zain, Thank you for reaching out to us. Please accept our humble apologies for the inconvenience caused in the process of trying to get a settlement letter. Our teams are currently dealing with your query. We have also asked a consultant from our support team to give you a call. Team DirectAxis
DirectAxis's reply28 May 2021, 11:54
Official
Hello Zain, Thank you for reaching out to us. Please accept our humble apologies for the inconvenience caused in the process of trying to get a settlement letter. Our teams are currently dealing with your query. We have also asked a consultant from our support team to give you a call. Team DirectAxis