JS
Jessica S
1 reviews | Active since Mar 2021
14 Mar 2021, 09:36
Disgusting service
I have been waiting 5 DAYS for my loan that should have been in my account, and when I followed up now I spoke the most DISGUSTING agent, who was so rude, she just keep interrupting me, and I even had to say must multiple time, can I please talk, and she kept talking right over me, and saying, I know what you’re going to say, which is impossible because she literally didn’t let me get a word in - I was so *****ing frustrated I hang up the. Completely disgusting..
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Replies (2)0
Replies (2)DirectAxis's replyOfficial
15 Mar 2021, 08:43Hello Jessica, Thanks for reaching out to us. We apologise for the delay in getting your loan application finalised. We had a look at your account and the application has been approved. We have arranged with one of our Team Leaders to urgently contact you and provide you with assistance. Please be on the lookout for our call. Team DirectAxis
DirectAxis's reply15 Mar 2021, 08:43
Official
Hello Jessica, Thanks for reaching out to us. We apologise for the delay in getting your loan application finalised. We had a look at your account and the application has been approved. We have arranged with one of our Team Leaders to urgently contact you and provide you with assistance. Please be on the lookout for our call. Team DirectAxis
DirectAxis's replyOfficial
17 Mar 2021, 14:29Hello Jessica,
We are happy to confirm that your loan application has been finalised and that everything is sorted.
Please let us know if you have any further questions.
Team DirectAxis
We are happy to confirm that your loan application has been finalised and that everything is sorted.
Please let us know if you have any further questions.
Team DirectAxis
DirectAxis's reply17 Mar 2021, 14:29
Official
Hello Jessica,
We are happy to confirm that your loan application has been finalised and that everything is sorted.
Please let us know if you have any further questions.
Team DirectAxis
We are happy to confirm that your loan application has been finalised and that everything is sorted.
Please let us know if you have any further questions.
Team DirectAxis
