sM
shocky M
1 reviews | Active since Mar 2013
03 Aug 2020, 10:56
Disgusting loan settlement division service
Can i get my settlement quote? I have been calling for the past week without any success. The website also cant provide me with the quote. I'm really disgusted by the customer service of this institution. Surprisingly when you want to take out a loan they are very quick to answer but the settlement division is just not there. Our rights are really been violated here
Helpful (0)
Replies (3)0
Replies (3)
DirectAxis's replyOfficial
03 Aug 2020, 12:40Hello shocky, We’ve received your review. Please accept our humble apologies for any inconvenience caused in the process of trying to get a settlement letter from us. We'll escalate the matter to our Customer Care support team and arrange for a consultant to call you. Team DirectAxis
Best regards,
DirectAxis's reply03 Aug 2020, 12:40
Official
Hello shocky, We’ve received your review. Please accept our humble apologies for any inconvenience caused in the process of trying to get a settlement letter from us. We'll escalate the matter to our Customer Care support team and arrange for a consultant to call you. Team DirectAxis
Best regards,
sM
shocky M's updateReviewer Update
04 Aug 2020, 17:30Still waiting I now demand my settlement quote. DirectAxis your abusing us
sM
shocky M's update04 Aug 2020, 17:30
Reviewer Update
Still waiting I now demand my settlement quote. DirectAxis your abusing us
DirectAxis's replyOfficial
24 Aug 2020, 09:01Hello shocky, we’re pleased that everything has been cleared up.
Best regards,
DirectAxis's reply24 Aug 2020, 09:01
Official
Hello shocky, we’re pleased that everything has been cleared up.
Best regards,