VG
Venessa G
1 reviews | Active since Apr 2013
19 Nov 2015, 09:37
DISGUSTED WITH THE SERVICE
Good day<br> <br> i have been trying to get an upgrade on my loan. I have been Declined everytime though my debit order comes out every month. When i questioned why am i being Declined i was told that i am applying too many times. So decide to stop sms or calling. 2 weeks later consultants are calling offfering me a loan. When i call them they say its approved (2 consultants confirmed that i settle the current one and what ever is left will be in my account. I was called and said that i am Declined . So disappointed in the way Direct Axis approaches people and the poor service offered to us.<br> <br> Regards
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Replies (1)DirectAxis's replyOfficial
19 Nov 2015, 09:39Hello Predashnee,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
DirectAxis's reply19 Nov 2015, 09:39
Official
Hello Predashnee,
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
Thank you for bringing this to our attention. We have escalated the matter to a consultant who will be in touch with you shortly.
Kind regards,
Direct Axis Customer Relationship Management Team
