SB
Sean B
1 reviews | Active since Aug 2020
06 Aug 2020, 13:53
Disgusted in Bad service received
Disgusted in the service of Directaxis.They debit my account without credit it again.Sent mails and made numerous phone calls with no luck.Thry promised to call back but after 2weeks no calls.If this is how they treat clients I will spread the word quickly.....I need some to call back asap or I will have to cancel.....
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DirectAxis's replyOfficial
07 Aug 2020, 08:50Hello Sean, We’ve received your review. Please accept our apologies for your experience and any inconvenience caused in trying to reach us in order to resolve this query. We have escalated your query to our support team and pleased to confirm that a consultant was in touch with you in order to resolve your query. Team DirectAxis
DirectAxis's reply07 Aug 2020, 08:50
Official
Hello Sean, We’ve received your review. Please accept our apologies for your experience and any inconvenience caused in trying to reach us in order to resolve this query. We have escalated your query to our support team and pleased to confirm that a consultant was in touch with you in order to resolve your query. Team DirectAxis