Disgusted client
I was given a payment break and the agent advised me it will be from April 2020 to October 2020 however they tried to debit my account in April 2020 which caused it to fall in areears.my normal pay me ts started again in October 2020 instead of November 2020 and I also am paying additional for the April month i fell short due to there negligence. However they phone and harres me daily cause they can't update there system to see that all payments are going through since October 2020
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DirectAxis's replyOfficial
13 Jan 2021, 10:03Hello Melissa, Thanks for reaching out to us. Please accept our humble apologies for the inconvenience we may have caused. In order for us to assist you in the most proficient way possible please send us a private reply with your ID number and contact number. Team DirectAxis
DirectAxis's reply13 Jan 2021, 10:03
Official
Hello Melissa, Thanks for reaching out to us. Please accept our humble apologies for the inconvenience we may have caused. In order for us to assist you in the most proficient way possible please send us a private reply with your ID number and contact number. Team DirectAxis
's updateReviewer Update
13 Jan 2021, 10:04This has been done to your consumer assist email address twice bug I
's update13 Jan 2021, 10:04
Reviewer Update
This has been done to your consumer assist email address twice bug I