RS
Rene S

1 reviews | Active since Apr 2019

24 Jun 2021, 12:45

DISGUSTED AND THEN SOME!

I AM SURE IT IS NOT OFTEN THAT HELLO PETER RECEIVES A BAD REVIEW ON A BAD REVIEV, BUT HERE GOES. ON 17 JUNE 2021 I REVIEWED DirectAxis WITH THE HARDING "DISGUSTED". TYPICAL SOCIAL MEDIA THEY WHERE QUICK TO RESPOND AND ADVISE THAT THE MATTER WILL BE ADDRESSED AND I WOULD BE CONTACTED.

SO HOW IS THIS FOR SERVICE............ A TOTAL NO CARE ATTITUDE TOWARDS THIS CUSTOMER IN SPECIFIC AND I AM WONDERING HOW MANY MORE.

TODAY IS 24 JUNE 2021 AND DirectAxis IS JUST A NAME IN THE WIND. NO CONTACT HAS BEEN MADE, NO FOLLOW UP OF ANY NATURE. AS I NOTED IN THE "DISGUSTED" REVIEW, AGAIN THE CUSTOMER IS OF NO CONCERN.

PLEASE, PLEASE, PLEASE LOOK AT OTHER ALTERNATIVES BEFORE ENTERING INTO AN AGREEMENT WITH DirectAxis.

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Replies (1)
DirectAxis
DirectAxis's reply24 Jun 2021, 16:01
Official
Hello Rene, Thanks for reaching out to us. We apologise for the delay in resolving your query. Rest assured the matter is being investigated and we will provide feedback as soon as we are able to. Team DirectAxis

Best regards,