disgruntled client

<p>I have never been this disappointed in my life. Direct Axis has shown me how loyal clients are treated and it leaves a bitter taste in my mouth. </p> <p>I have been trying to apply for a loan since saturday the 25/11/2016. I submitted all the documentation that is required and yet im the one that keeps calling to find out if the documentation sent is correct and on the progress of my loan application. I keep speaking to different consultants who keep making empty promises. I was told that the offer expires today for the loan application yet no one is getting back to me about the delay in either approving or declining the application. </p> <p>Thank you very much for your poor service directaxis I now know that loyalty means absolutely nothing to you. </p>