Disappointed with Directaxis

Hellopeter directaxis didn’t debit on Friday which is was my pay day and this morning they sent a message stating that they blacklist me.I am very disappointed with them I ended up paying them due to number of sms from there collection department. So funny now they attemptted to debit and the is no money on my savings account becouse i paid already. They are messing up my bank because insufficient fund also charges you. Very frustrating and disappointing. Regard