SK
Surika K

1 reviews | Active since Aug 2020

07 Aug 2020, 19:22

Directs axis NO RESPONSE WITH SETTLEMENT LETTER

I am struggling now for more than a week to get a settlement letter. I phoned numerous times and promises of emailing me the information but with no luck. This is extremely frustrating. They are quick to phone to give you a loan but no help when you want to settle.

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Replies (1)
DirectAxis
DirectAxis's reply11 Aug 2020, 09:57
Official
Hello Surika,  We’ve received your review.  Please accept our humble apologies for any inconvenience caused  in the process of trying to get a settlement letter from us.  We'll escalate the matter to our Accounts support team and arrange for a consultant to call you.  Team DirectAxis