PE
Pieter E
1 reviews | Active since May 2013
17 Mar 2023, 15:05
DirectAxix owes my wife money.
This company is unbelievable! They owe my wife a lot of money. The amount is round about R10 000. She had a loan with them and she has paid it off on 30 September 2021. Since then they still deduct the amount of R770,79. So, now my question is when is DirectAxis going to pay back the money that they owe her? And when I read through the reviews I can not believe that this company is getting away with ******. (So to speak!!) Is there anybody out there that can help us, PLEASE!!
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DirectAxis's replyOfficial
17 Mar 2023, 15:48Hello Pieter,
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we will do our best to ensure that we rebuild and regain your trust.
We'll ensure that your feedback is shared with the department head.
We’ve escalated your feedback to our Claims Team and a consultant will be in touch with you.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we will do our best to ensure that we rebuild and regain your trust.
We'll ensure that your feedback is shared with the department head.
We’ve escalated your feedback to our Claims Team and a consultant will be in touch with you.
Team DirectAxis
DirectAxis's reply17 Mar 2023, 15:48
Official
Hello Pieter,
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we will do our best to ensure that we rebuild and regain your trust.
We'll ensure that your feedback is shared with the department head.
We’ve escalated your feedback to our Claims Team and a consultant will be in touch with you.
Team DirectAxis
Thanks for reaching out to us.
Please accept our humble apologies for the unpleasant experience, we will do our best to ensure that we rebuild and regain your trust.
We'll ensure that your feedback is shared with the department head.
We’ve escalated your feedback to our Claims Team and a consultant will be in touch with you.
Team DirectAxis