1 reviews | Active since Dec 2016

24 Jun 2020, 13:05

DIRECTAXIS'S ARE *****S

I have called direct axis since March 2020 in conjunction with an additional payment I made into my account; however no body can tell me why the money I paid is unallocated. I called more than ten thousand times. I sent through atm deposit slips more than ten thousand times. Nobody is trained to assist people there. More over..the lines are bad and nobody picks up. They say you help me...but since today nobody can do so. The services are so pathetic that auditors need to close you down. Ypu don't want people to settle as you want to drain people with interest rates. The.level of assistance and intelligence amongst the call centre agents are beyond illiterate. .. there needs to be a story done bu devi sankeree govender on ypu guys because you are the pits. I would rather have open heart surgery with no.anesthetic than.deal with.you monsters... dear people out there..PLEASE DO NOT USE DIRECTAXIS.. you will be sorry. Disgusting *****'s that stole my money..

0
Replies (1)
DirectAxis
DirectAxis's reply24 Jun 2020, 14:43
Official
Hello Kumi  We have received your review.  We’re sorry to hear about your experience, it’s not the kind of experience we aim to give our customers. We care about our customers and our primary focus is to act responsibly towards them.  We'll look into this immediately and we will be in touch with you as soon as we've gathered more information.  Team DirectAxis  

Best regards,