CE
Charlotte E

1 reviews | Active since Jun 2012

07 Feb 2022, 08:28

DirectAxis - why not use debt review. Anyway black listed

So after paying my debt review off. Got all my paid up letters, only to find out that DirectAxis has written off the debt after I went under debtreview (sold it to MDB) and also black listed me within the business profile for 5 years. Don't understand as i paid off all my debtor's got paid up letters, that I know have to be told that you any way black listed. I understood that legislation is that i can't be penalized after paying of debt review and clearing my name.

0
Replies (5)
DirectAxis
DirectAxis's reply07 Feb 2022, 13:30
Official
Hello Charlotte,  Thanks for responding to us.  We are sorry that you feel this way about our company. We will do our best to ensure that we rebuild and regain your trust.  We will share your feedback with our support team and keep you in the loop until everything is sorted.  Team DirectAxis 
CE
Charlotte E's update08 Feb 2022, 11:07
Reviewer Update
Good day

Spoke to them and everything is settled and paid off. Got my paid up letters. The issue is here that DirectAxis still black list people. Even when names are cleared.
CE
Charlotte E's update08 Feb 2022, 11:11
Reviewer Update
Check your email address give :
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CE
Charlotte E's update21 Feb 2022, 08:19
Reviewer Update
Did receive the mail, name cleared. But the business black list you for five years and business affiliated with them (within the group).
CE
Charlotte E's update23 Feb 2022, 16:02
Reviewer Update
Like I said *********** now I have to hear that my husband's things has not yet been finalized. And Direct Axis can not compile to give paid up letters.