SJ
Sian J
1 reviews | Active since Feb 2020
18 Nov 2020, 15:55
DirectAxis: Unsolicited spam emails: REPORT
COMPLAINT: REPORT: STOP!!!! My 2nd report of DirectAxis & their unsolicited spam emails.
I reported Direct Axis originally for sending letters to my residence, where I did not give permission not my information to them. After a frustrating time & a multitude of times trying to contact their offices & unhelpful line to STOP the letters, I posted on Hello Peter - & miraculously received a quick reply. The letters stopped!! But in the past 2-3 months, since COVID has unbanned call centres & direct marketing operations, I am now receiving emails to my business address. Again I DID NOT provide permission nor my email to them. they are harvesting information from listings
Please - THIS GROUP must be reported to POPIA in 2021. Stop this nonsense
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Replies (2)
DirectAxis's replyOfficial
18 Nov 2020, 16:53Hello Sian, Thanks for reaching out to us. Please accept our humble apologies for the inconvenience caused, we acknowledge your frustration. We have escalated your query to our Marketing Department, they will look into the matter and resolve the issue as soon as possible. We will keep you in the loop until everything is sorted. Team DirectAxis
Best regards,
DirectAxis's reply18 Nov 2020, 16:53
Official
Hello Sian, Thanks for reaching out to us. Please accept our humble apologies for the inconvenience caused, we acknowledge your frustration. We have escalated your query to our Marketing Department, they will look into the matter and resolve the issue as soon as possible. We will keep you in the loop until everything is sorted. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
26 Nov 2020, 14:28Hello Sian, We have received confirmation from our Marketing Department that you have been removed from our promotion list. Our scheduling process may allow you to receive one or two more but those will be the very last. Should you require assistance in the future please reach out to us and we will assist you. Team DirectAxis
Best regards,
DirectAxis's reply26 Nov 2020, 14:28
Official
Hello Sian, We have received confirmation from our Marketing Department that you have been removed from our promotion list. Our scheduling process may allow you to receive one or two more but those will be the very last. Should you require assistance in the future please reach out to us and we will assist you. Team DirectAxis
Best regards,