JB
Jacobus B
1 reviews | Active since May 2019
14 Sept 2020, 10:02
DIRECTAXIS THEFT
Very *********** people. Paid by COVID RELIEF BUT DEDUCT MONEY FROM MY BANK. Get call center on line who promises to have consultants to phone me, to arrange pay back into my account. Failures the lot of them
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Replies (4)0
Replies (4)
DirectAxis's replyOfficial
15 Sept 2020, 13:35Hello Jacobus, We have received your review. Apologies, this isn't the experience we aim to provide. We'll escalate the matter to our COVID-19 support team and arrange for a consultant to call you. Team DirectAxis
Best regards,
DirectAxis's reply15 Sept 2020, 13:35
Official
Hello Jacobus, We have received your review. Apologies, this isn't the experience we aim to provide. We'll escalate the matter to our COVID-19 support team and arrange for a consultant to call you. Team DirectAxis
Best regards,
JB
Jacobus B's updateReviewer Update
17 Sept 2020, 08:32Directaxis is very fast to convince one to take credit, very, very, very slow to fix their mistakes. From the first of September till now have I not being contacted to fix this issue. Direct axis is *****ing my money through payment and interests monthly. Directaxis is ***********
JB
Jacobus B's update17 Sept 2020, 08:32
Reviewer Update
Directaxis is very fast to convince one to take credit, very, very, very slow to fix their mistakes. From the first of September till now have I not being contacted to fix this issue. Direct axis is *****ing my money through payment and interests monthly. Directaxis is ***********
DirectAxis's replyOfficial
18 Sept 2020, 16:40Hello Jacobus, we're sorry about the delay in getting back to you. We've re-escalated your review to our support team and asked them to urgently contact you. Team DirectAxis
Best regards,
DirectAxis's reply18 Sept 2020, 16:40
Official
Hello Jacobus, we're sorry about the delay in getting back to you. We've re-escalated your review to our support team and asked them to urgently contact you. Team DirectAxis
Best regards,
JB
Jacobus B's updateReviewer Update
21 Sept 2020, 11:35Since 2020.09.07 you address escalate this matter. Not once have I been contacted, not one was this sorted out. Pathetic group of people under one roof
JB
Jacobus B's update21 Sept 2020, 11:35
Reviewer Update
Since 2020.09.07 you address escalate this matter. Not once have I been contacted, not one was this sorted out. Pathetic group of people under one roof