DirectAxis sucks!

These guys are idiots!!!! I have paid off my account in January already and they still deduct my debit order leaving me with a second month of return to drawer accounts that could not be paid and my bank charging me for returned funds. They even send me statements monthly where it shows that they owe me. And I still pay for insurance on money that I don't owe to them !!! Try to phone them and you hang on until the phone goes dead. Tried that 4 times. Sent them emails to customer service, got reply that they will contact me within two business days. One week later no action. Only contact is by phone on one number and one email address that do not respond......... What to do??? I'm not a happy chappie at this stage. Perhaps they should relocate their call centre to China where people actually work. See their page on Facebook how many customers have complaints. These guys are quick to give out a loan and then they milk you forever.