ML
Mark L
1 reviews | Active since Oct 2019
19 Feb 2024, 12:53
DirectAxis refuses to send statement
Email received from Directaxis in reply to my previous complaint - All this was is an email to advise that they received my complaint. No further call or follow up from them - too date I am still not able to get a statement of account for a loan that is paid up.....
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DirectAxis's replyOfficial
19 Feb 2024, 13:46 Good Day
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Best regards,
DirectAxis's reply19 Feb 2024, 13:46
Official
Good Day
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Thank you for your review.
We're sorry for the inconvenience caused.
We’ve escalated your feedback to our Customer Relationship Management Team and a consultant will be in touch with you.
Team DirectAxis
Best regards,