BF
Brendon F

1 reviews | Active since May 2015

26 Jul 2021, 10:41

DirectAxis not POPIA compliant

Not POPIA compliant unsubscribed multiple times from their unsolicited SMS's and still receive them.

0
Replies (2)
DirectAxis
DirectAxis's reply26 Jul 2021, 11:50
Official
Hello Brendon,  Thank you for letting us know.  We understand your frustration and will make sure that you will no longer receive promotions from us.  SMSes will stop from next week. Please note, our scheduling process may cause you to receive one or two SMSes, but if you do get these, they'll be the very last.  If you require our services in the future, please don't hesitate to reach out.  Team DirectAxis 

Best regards,

DirectAxis
DirectAxis's reply04 Aug 2021, 16:17
Official
Hello Brendon,  Thank you for your patience while we resolved your query.  You've been removed from our marketing list. We schedule our marketing material ahead of time and you might receive one more SMS in the next couple of days, and then all SMSes will stop.  Team DirectAxis 

Best regards,