Directaxis not interested in assisting its clients

<p>i approached directaxis to review my interest rate and monthly installment as i cannot afford the payments anymore but all the consultants are DA are telling me is "sorry we cant help"</p> <p> </p> <p>so just because i agreed to the terms at inception are you as an institution saying that i'm not allowed to approach you when my financial situation has changed, for the worst at it?</p> <p> </p> <p>Im not saying i don't want to pay, im just saying meet me half way.</p> <p> </p> <p>its amazing how you keep inundating me with text messages to apply for a loan yet when i approach you for assistance you tell me to take the highway.</p> <p> </p> <p>So disappointed</p> <p> </p> <p> </p>