1 reviews | Active since Feb 2019
DirectAxis not honouring the Wesbank loan offered
I received a letter in December from #Webank regarding a cash power loan. I app**** (DirectAxis is the administrator) last week and was approved for a specific amount; I submitted the relevant documents more than once; received notifications that my loan was approved; a consultant called me last week Wednesday (30-01-2019) to finalise the contract telephonically and I accepted the offer. Later in the week, the amount was drastically dropped, this after I received telephonic confirmation and an SMS. After that, I received over 4 calls per day about a contract for a much lower amount and no one call tell me the reason or explain what happened to the contract I accepted. Yesterday (04-02-2019), DirectAxis simply sent an SMS that my application was declined. I am extremely disappointed with the manner in which my application was dealt with and processed and, that DiractAxis and Wesbank are not honouring the initial loan contract offered and accepted. I am hoping that it will get the appropriate attention urgently.
