HT
Handre T

1 reviews | Active since Jan 2011

04 Jul 2017, 15:22

DirectAxis - No Response

<p>I have been trying to contact DirectAxis for over a week to close my account after paying the outstanding amount. Their call centre is down and have been for over a week. Every day there is more outstanding fees. I JUST WANT TO CLOSE MY ACCOUNT!!!! I have already paid the outstanding amount!!!!!!</p>

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Replies (2)
DirectAxis
DirectAxis's reply04 Jul 2017, 15:29
Official

Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis

Best regards,

DirectAxis
DirectAxis's reply05 Jul 2017, 12:59
Official

Hello, we're pleased to inform you that everything has been cleared up. If you still have any questions or you need further assistance, please let us know. Team DirectAxis

Best regards,