JS
Justin S

1 reviews | Active since Feb 2020

02 Jul 2022, 11:09

DirectAxis = Money hungry and unsympathetic

I took a personal loan to pay for studies and still paying off. Currently like many South Africans I am struggling a little financially having been unemployed for a few months. Besides the loan I have my vehicle, cellphone, WiFi etc on debit order. Due to slow income of finance I haven’t always had funds to pay on the deduction date but maybe a few days later. The other companies seem to understand and sympathise. However DirectAxis doesn’t care. Constant harassment phoning on average 6 times a day even at 7:30 on a Saturday. They aren’t even my biggest deductions on a monthly basis but give me the most trouble. DirectAxis is a money hungry company that doesn’t care about their debtors. Will never use them again and I suggest you don’t either.

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Replies (1)
DirectAxis
DirectAxis's reply04 Jul 2022, 11:08
Official
 Hello Justin,  Thanks for reaching out to us.  Please accept our apologies for the inconvenience caused. We'd like to assist and change your opinion of us.  We have escalated your feedback to our Accounts Team for assistance.  Team DirectAxis