DirectAxis misleading public
I have app**** for relieve since day one of lockdown. Ive sent EVERY proof they asked for. Even an avidavid. I believe this company is misleading the public.
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DirectAxis's replyOfficial
03 Aug 2020, 13:11Hello Belinda, We’ve received your review. Please accept our humble apologies for any inconvenience caused in the process of trying to getting through to our call centre. We have implemented preventative measures to protect our team against the spread of the Coronavirus infections. As such, you may experience delays in responses from our agents. We care about our customers and our primary focus during this time is to act responsibly towards them. Your application was concluded in May. We're having difficulty getting in touch with you. Please let us know when would be the best time for us to call you. Team DirectAxis
Best regards,
DirectAxis's reply03 Aug 2020, 13:11
Official
Hello Belinda, We’ve received your review. Please accept our humble apologies for any inconvenience caused in the process of trying to getting through to our call centre. We have implemented preventative measures to protect our team against the spread of the Coronavirus infections. As such, you may experience delays in responses from our agents. We care about our customers and our primary focus during this time is to act responsibly towards them. Your application was concluded in May. We're having difficulty getting in touch with you. Please let us know when would be the best time for us to call you. Team DirectAxis
Best regards,