DirectAxis is the WORST of the WORST!!! Stay AWAY!!

I have been a LOYAL CLIENT of this terrible company for more than 10 YEARS!!! I have NEVER missed a payment or even paid LATE for that matter Seems the call centre agents make the rules as they go along, waste people's time and decide without even looking at your statements if they want to decline you because you complained about them not receiving your emails and not getting back to you When i called back after getting a declined message within seconds of hanging up after being told that they had not yet looked at my statements, which clearly they didnt out of spite So I call back to speak to management to lodge my complaint about this POOR PATHETIC service, then I get passed from the one agent to the next and get left in the caller line without actually being put through to management!

So i go online to look for a contact number where i can reach management, guess what???

EVERY DAMN NUMBER goes through to the call centre!!!!!!!!

There is NO WAY to contact management and lodge a complaint which is why these call centre agents have free reign to give the worst service and get away with it!!!

This is how Direct Axis treat their LOYAL clients!!

I will not waste another cent at a company like this!!