DirectAxis is LYING
Wow a new low for this company. 1st I was approved. 2. I am scheduled for refund. 3. My disaster relief was approved on 2 June. 4. They cant find my loan agreement. Wow one lie after another. Now Covid is nearing the end of restriction level. I think this is their way of just not honouring rheir promise. Im done with excuses. DirectAxis is lying and just dont stop. Oh and dont forget the excuse of "We cant get hold of you" utrer Nonsense.
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DirectAxis's replyOfficial
24 Aug 2020, 10:46Hello Belinda, We’ve received your review. Please accept our humble apologies for any inconvenience caused. Our teams are currently dealing with your query. We also have requested that the relief support team calls you. Team DirectAxis
Best regards,
DirectAxis's reply24 Aug 2020, 10:46
Official
Hello Belinda, We’ve received your review. Please accept our humble apologies for any inconvenience caused. Our teams are currently dealing with your query. We also have requested that the relief support team calls you. Team DirectAxis
Best regards,
's updateReviewer Update
26 Aug 2020, 10:50It's now 10.46. My call with DirectAxis started at 9.15. And this is what happened. The phone was put down in my ear. Consultants put me back on hold and GET THIS apparantly Ive been granted extention for my loan already. Which means Ive been paying my original loan AS WELL AS the extension ammount. Sounds like my original complaint ***** ***** *****.
's update26 Aug 2020, 10:50
Reviewer Update
It's now 10.46. My call with DirectAxis started at 9.15. And this is what happened. The phone was put down in my ear. Consultants put me back on hold and GET THIS apparantly Ive been granted extention for my loan already. Which means Ive been paying my original loan AS WELL AS the extension ammount. Sounds like my original complaint ***** ***** *****.