Directaxis is a complete f****

<p>I was 'pre-approved' for a loan and needed only to complete an online application and upload documents. After nearly three weeks, huge amounts of airtime and data I have, however, had no joy whatsoever. I did manage to get through to a consultant last week but that must have been a fluke because not only is the phone never or rarely answered, the so-called 'request a call back' function is useless. I have received several emails stating that my documents have been received and that a consultant will contact me shortly...all lies. In fact, the conflicting messages sent to me by directaxis are a joke to say the least. I cannot believe the pathetic service and I will be sure to discourage everyone I know, have ever met or will ever meet in future from ever attempting a loan of any kind with this pathetic excuse for a financial institution. As far as I am concerned I have had a narrow escape.</p>