HP
Hermann P

1 reviews | Active since Aug 2022

25 Aug 2022, 14:24

DirectAxis invading my privacy.

Keep phoning me, now even started to WhatsApp me, without me ever consenting to their marketing.

0
Replies (2)
DirectAxis
DirectAxis's reply25 Aug 2022, 16:05
Official
 Hello Hermann,  Thanks for reaching out to us.  We understand your frustration and will make sure that you will no longer receive calls or promotions from us.  We don’t use WhatsApp as a form of communication with our customers. You may have been targeted by **********, imitating our brand.  Please send us a screenshot of the WhatsApp conversation and cellphone number onto *** so that we can check it for you.  Team DirectAxis 

Best regards,

DirectAxis
DirectAxis's reply25 Aug 2022, 16:06
Official
 Hello Hermann,  Thanks for reaching out to us.  We understand your frustration and will make sure that you will no longer receive calls or promotions from us.  We don’t use WhatsApp as a form of communication with our customers. You may have been targeted by **********, imitating our brand.  Please send us a screenshot of the WhatsApp conversation and cellphone number onto *** so that we can check it for you.  Team DirectAxis 

Best regards,