DirectAxis - Impossible to change my debit order date.
I have now tried for the past week to change my debit order date with this company. They don't answer their phones, I'm on hold for 30min's on end - and the calls drop. I have attempted my 3rd and final email now to their inquiries address.
I have yet to hear back from anyone.
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DirectAxis's replyOfficial
22 Jun 2020, 14:43Hello Reghardt Please accept our sincerest apologies for the difficulties experienced trying to change your debit order date. We implemented preventative measures to protect our team against the spread of the Coronavirus infections. As s result, you may experience slight delays in responses from our agents. We have arranged for a consultant to call you. Team DirectAxis
DirectAxis's reply22 Jun 2020, 14:43
Official
Hello Reghardt Please accept our sincerest apologies for the difficulties experienced trying to change your debit order date. We implemented preventative measures to protect our team against the spread of the Coronavirus infections. As s result, you may experience slight delays in responses from our agents. We have arranged for a consultant to call you. Team DirectAxis