1 reviews | Active since May 2016

21 Oct 2019, 14:11

DirectAxis Harassing Me

I am sick and tired of DirectAxis harassing me !!

A debit payment was missed, DirectAxis phoned me 14 times on one day after indicated that I am at work and they must please phone me after 16:00. I am trying to earn money to pay my account but my clients cant get trough to me as DA phones non stop !

a Full payment was made 2 days later after I received money from a client ( I am self employed) after payment was made I still received Phone calls and SMS's. I spoke to someone from DA and told them that payment was made on Friday and asked them to make a note on their system and please stop phoning me but STILL i have been receiving calls and SMS's

When I phoned them to asked them to please stop phoning me I spoke to the rudest person who just refused to answer me and put the phone down in my ear

I also wish you would STOP offering me more loans and credit because I always qualify for huge amounts of money then I go trough the whole application process just to be declined

I cant wait to pay off this loan so that I can be done with DA FOREVER

Never consider DA for a personal loan They have extremely RUDE staff + insane interest rates

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Replies (2)
DirectAxis
DirectAxis's reply22 Oct 2019, 08:06
Official
Hello.  Thank you for letting us know.  We'll look into this immediately and will be in touch with you as soon as we've gathered more information.  Team DirectAxis 

Best regards,

DirectAxis
DirectAxis's reply23 Oct 2019, 14:57
Official
Hello, we’re pleased that a consultant has been in touch with you, and that everything has been cleared up. If you still have any questions or you need further assistance do let us know. 

Best regards,