DirectAxis *****
Wow wow wow. Every time DirectAxis never stop amazing me. So here is the summery for this *****ulant company. 1. I app**** for Relieve fund 2. They keep deducting 3. Tells me I was approved 4. Tells me that they can not find my loan agreement 5. Tell me that I have already received my 3 months. WHILE STILL DEDUCTING EVERY MONTH 6. Sent me a contract stating that the amount of R5829.36 was provisioned for me 7. On Hello Peter state that my refund is being paid to me 8. I receive an amount of R3800.00 NOT THE R5829.36 NOW THE BEST PART. I was called by DirectAxis credit department informing me that my credit score is going to be affectet because...........WAIT FOR IT............. The amount of R3800 is OVERDUE on my acount. REALLY. AND THIS is the company advertising that they help. People BE AWARE that DirectAxis is not above board. This is a company that take, take, take and lie, lie and lie. And keep on lying. STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Replies (3)
DirectAxis's replyOfficial
17 Sept 2020, 15:26Hello Belinda, We have received your review. We apologise for the poor experience you have had with us, it’s not the kind of experience we aim to provide to our customers. Please allow us to have the matter investigated and resolved in a timeous manner. We’ll be escalating it onto our COVID relief team who will be making contact with you directly to get to the bottom of this. Team DirectAxis
Best regards,
DirectAxis's reply17 Sept 2020, 15:26
Official
Hello Belinda, We have received your review. We apologise for the poor experience you have had with us, it’s not the kind of experience we aim to provide to our customers. Please allow us to have the matter investigated and resolved in a timeous manner. We’ll be escalating it onto our COVID relief team who will be making contact with you directly to get to the bottom of this. Team DirectAxis
Best regards,
's updateReviewer Update
21 Sept 2020, 12:52Guess what. I am currently on the phone from DirectAxis's collections department. WoW, my credit score is going to be affected because I am in arrears. See this company probable have an automated respose with excuses. Lol . This is the worst company in the world to take out a loan. People actually get paid to de***** and lie to customers.
So if DirectAxis apologisem, please they do NOT mean it. And that is just ANOTHER way of de*****ing you.
So if DirectAxis apologisem, please they do NOT mean it. And that is just ANOTHER way of de*****ing you.
's update21 Sept 2020, 12:52
Reviewer Update
Guess what. I am currently on the phone from DirectAxis's collections department. WoW, my credit score is going to be affected because I am in arrears. See this company probable have an automated respose with excuses. Lol . This is the worst company in the world to take out a loan. People actually get paid to de***** and lie to customers.
So if DirectAxis apologisem, please they do NOT mean it. And that is just ANOTHER way of de*****ing you.
So if DirectAxis apologisem, please they do NOT mean it. And that is just ANOTHER way of de*****ing you.
's updateReviewer Update
21 Sept 2020, 13:20And BOOM there it is. I was refunded for only 2 monthy, payng for 3. Guess what DirectAxis givese you a loan, but you WILL be pulled wool over you eyes. GUARANTEED!!!!!!!!!!!!!!!!!!!!!!!!!
's update21 Sept 2020, 13:20
Reviewer Update
And BOOM there it is. I was refunded for only 2 monthy, payng for 3. Guess what DirectAxis givese you a loan, but you WILL be pulled wool over you eyes. GUARANTEED!!!!!!!!!!!!!!!!!!!!!!!!!