HW
Hiadee W
1 reviews | Active since Aug 2018
03 Aug 2018, 09:08
DIRECTAXIS False Promises and irritating Emails!
After applying for a loan from DirectAxis (after receiving countless emails promising 5% interest rate payback) and going through all procedures to apply, I received a loan at 27% interest! I Declined it if course! Now after countless times of unsubscribing and sending emails to STOP SENDING EMAILS, they continue to send me emails! Except for the FALSE ADVERTISING, I wish they would just leave me alone!!!!
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Replies (2)
DirectAxis's replyOfficial
03 Aug 2018, 09:33Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's reply03 Aug 2018, 09:33
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, expect a call or email from us because we'll be in touch with you soon. Team DirectAxis
Best regards,
DirectAxis's replyOfficial
13 Aug 2018, 11:43Hello, we've made sure that you won't receive any future promotions, however due to our scheduling process, you may receive one or two more letters in the post, but these will be the very last. Emails and SMSs will stop from next week. We’re sorry to see you go – if you do require our services in future, keep us in mind. Team DirectAxis
Best regards,
DirectAxis's reply13 Aug 2018, 11:43
Official
Hello, we've made sure that you won't receive any future promotions, however due to our scheduling process, you may receive one or two more letters in the post, but these will be the very last. Emails and SMSs will stop from next week. We’re sorry to see you go – if you do require our services in future, keep us in mind. Team DirectAxis
Best regards,