1 reviews | Active since Aug 2018
DirectAxis dragging to settle account after I have paid the settlement amount
I requested a settlement letter for my personal loan and paid accordingly. I have on numerous times called (from 22/08/2018 to 27/08/2018) to check why I haven't received a letter authenticating the settlement but each time I get a different story. I am very dissatisfied with this hence upon looking at other reviews it seems that you have a habit of dragging settlement matters just so you can pocket more by continuing with monthly deductions whilst the account has been settled. I will be taking the matter to the NCR for further action.
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hello, thank you for letting us know. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis
Hello, we’re pleased that everything has been cleared up. If you’d like you can post your thoughts and rate our level of service on our Facebook page www.facebook/DirectAxisSA – or tweet us @directaxis. In future, consider connecting with us via Facebook or Twitter. Thank you! Team DirectAxis