MN
Matsopole N
1 reviews | Active since Sept 2013
26 May 2021, 14:02
DirectAxis - Double debit order
DirectAxis has double debited my account AGAIN. THIS IS OCCURING FOR THE SECOND TIME after last month I had to call endless times to get my refund back. They managed to do it again. This is grossly unacceptable and inconvenient to your customers!!!
Helpful (0)
Replies (3)0
Replies (3)
DirectAxis's replyOfficial
26 May 2021, 15:35Hello Matsopole, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused regarding your debit order. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
DirectAxis's reply26 May 2021, 15:35
Official
Hello Matsopole, Thank you for reaching out to us. Please accept our apologies for the inconvenience caused regarding your debit order. We'll look into this immediately and will be in touch with you as soon as we've gathered more information. Team DirectAxis
Best regards,
MN
Matsopole N's updateReviewer Update
28 May 2021, 12:27I still havent received any feedback to date regarding this. Once again Directaxis excels in poor service !!!
MN
Matsopole N's update28 May 2021, 12:27
Reviewer Update
I still havent received any feedback to date regarding this. Once again Directaxis excels in poor service !!!
DirectAxis's replyOfficial
09 Jun 2021, 09:16Hello Matsopole, we're pleased that a consultant has been in touch with you, but if you require further assistance, please let us know. Team DirectAxis
Best regards,
DirectAxis's reply09 Jun 2021, 09:16
Official
Hello Matsopole, we're pleased that a consultant has been in touch with you, but if you require further assistance, please let us know. Team DirectAxis
Best regards,