DIRECTAXIS DE*****S THEIR CLIENTS ACCOUNTS

I have requested a settlement in May & requested that the debit order be cancelled so that I can pay the final payment. That was asking for to much. DirectAxis then debited my full loan installment which was not the balance hence I requested to settle this myself as the balance due was less than what my loan installments were. I have since requested a refund of the amount that was over debited but nobody can assist. Note that numerous phone calls & emails were sent but it clearly does not seem that anybody knows what they are doing. This is ******** to debit an account with more than what is due to you as an organisation. DirectAxis does ********** transactions & does not take accountability for their actions.