JR
Jeanine R

1 reviews | Active since Mar 2013

04 Apr 2019, 09:24

DirectAxis charging large once off Credit Life Insurance fee

Good day, My husband, Johan Rheeder, app**** for a loan on the Direct Axis webpage. The following consultant, ADAMS PETERSON (Mr) (Loan Manager Tel: + ********** 1786 Direct Axis Financial Services 108 De Waal Rd, Southfield, Diep River, 7800 Cape Town. Reg. No.: 1995/006077) sent my husband a Loan offer after 2 days of application and even contacted him yesterday to tell him his Loan is approved for R30 000 but he must sign the Loan offer letter. There is a once off Credit Life Insurance charge of: R1799.90. Can you please tell me what this large charge is for to qualify for a loan? Isn't the Credit Life Insurance an amount worked into your monthly repayment? I cannot post my husband's queries and Loan offer letter to Direct Axis's ***** investigation page: *****queries@ directaxis.co.za, it doesn't allow me to, it return the mails.

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Replies (1)
DirectAxis
DirectAxis's reply04 Apr 2019, 11:35
Official
 Hello, thanks for getting in touch.  From what you're saying you're being targeted by ********** who are imitating our brand.  We'd recommend that you don't respond to them. DirectAxis will never ask you to pay an insurance charge or any money upfront to secure or credit a loan.  Would you send us what the ********** have sent you  to ***, we'd like to share it with our anti-***** team.  We also publish a guide on our website that you may find useful, https://www.directaxis.co.za/make-a-plan/how-to-spot-a-****.  Team DirectAxis