Directaxis are using dishonest tactics

<p>Dealt with them on their site. After detailed application completed a consultant calls and completes further details. He then informs you that loan has been approved. I have been around the block a few times so I pertinently ask if the loan is unequivocally approved. Consultant then confirms this. I called in to ask to which address I must send proof of address and copy of ID. It is again confirmed to me loan is not conditional but definitely approved. Then the fun and games start. They waste your time because the loan is not nearly approved. When I phoned to get answers they proved evasive to say the least. It is clear their modus operandi is to mislead clients and if they waste your time they are not concerned. I wanted answers and kept phoning but they always say someone will call back but they never do. I dealt with Wendy in customer care and she simply refuses to return a call despite saying she would personally look into the matter. The same applies to Siyabonga in the credit department. The people I have dealt with appear well trained in the art of deceiving clients. I believe their business practice verges on ******* at worst and deliberately misleading at best. I believe they should be reported to the banking ombudsman and whatever statutory body that is applicable. Not a nice business to deal with.</p>