DIRECTAXIS ARE USELESS AND *******

Nonsense. Your systems should pick it up and I have send the proof of payment. But you continue to take the installment. Why did you not respond to the fact that you ignore emails, your website is not working and your call centre is useless. What banking requirement are you referring to. What act are you referring to. My bank has got nothing to do with you. You are not dealing with my query. You do not respond, you do not answer emails, a manager has been in a meeting since March 2021, o boy he/she must be very tired. Do I have to send you a proof of payment every month? Is that in my loan contract? You are making excuses for your negligence. if you are dealing with it please tell me what have you done since March 2021. What does dealing with it means? Where did the money go to? Why can you not see it? You provided the banking details and the reference number. Did my emails with proof of payments disappear? What have you done since March 2021, besides " being in meetings?.


Strange, last time I spoke to your call center I was told that they cannot call me back. So how come after this review somebody is going to call me back? Who ? When? The manager that has been in a meeting since March? How is that going to pay me back and the interest and the suffering you have caused me and other people. We are busy with it- that is the best you can do? Your financial system is so messed up you cannot see payments with bank details and reference numbers you have provided.? And all you can say is we are busy we will call you and then you do the trick to let the phone ring twice and you end the call or the statements are system generated. If the statements are system generated how come my payments were not noticed by the system? If you ***** R4000 per month for each and every client per month you must be making a pretty penny whilst being busy calling a client back. Why not just respond to the emails and put your actions into words that can be traced. About 112 emails later excluding phone calls and you are busy with my enquiry whilst *****ing my money in a legal way? Why not just pay what u owe me? Why not answer my concerns regarding the forced life insurance? Why afraid to put it in writing? Why do you need to be busy with the enquiry- how about sending the statements or are you busy with that as well . O and not forgetting that you blocked my emails!! Nice going. The public should be warned about you.

Please also explain how you instruct an account? IS AI here!! Great!!

10 business days has passes. And you still stole my money. You need ten business days, in any case to change a " system generated" statements? Who gets the interest? Let me guess YOU!!!

Yes the paid up letter will be nice to receive. Ten business days have gone and is any case not acceptable. Ten business days? yet when I am behind ten days? What will the consequence be? More interest? Blacklisting? I prepared you told you and still you need 14 days? Nice interest you are earning from clients who have paid up their debts. Do you pay back interest and the forced life insurance?

I would love to send you proof of payment since I took the loan out but that means I must o to my bank, pay R240 per month per statement for older payments and this is the first word I hear of that.

You are dishonest and misleading the public, remember you can fool some of the people some of the time but you cannot fool all the people all the time.

Remember to send me the act on "bank requirement", I did not know you had a bank as FNB indicated that they have nothing to do with you.