BR
Boitumelo R

1 reviews | Active since Dec 2020

10 Mar 2022, 19:03

Directaxis are ********

Directaxis pay me back my money you bunch of ********! Now you want me to call you to say that I didn’t reverse my debit order, unlike you I am not a ********* like your company. Then you have the nerve to tell me about a “possible refund” give me my money ********

0
Replies (2)
DirectAxis
DirectAxis's reply11 Mar 2022, 08:33
Official
 Hello Boitumelo,  Thank you for reaching out to us.  Please accept our humble apologies for the inconvenience caused in the process of trying to get a refund.  We have escalated your feedback to our Support Team and will continue to keep you posted until the matter has been resolved.  Team DirectAxis 
DirectAxis
DirectAxis's reply17 Mar 2022, 13:22
Official
 Hello Boitumelo, 
  
 We're pleased to confirm that your account is now closed.  Your refund has been paid out and will be available during the course of today. 
 
 A paid-up letter has been emailed to you and you should receive it shortly. 

 If you require further assistance, please let us know. 
 
 Team DirectAxis