DirectAxis and Their third party MBD ****mers

Direct Axis handed me over to MBD in 2021, since then I have been paying MBD 1000 and in 2023 I started paying them 1200. Unfortunately every time I requested my statement they never send it to me instead they would call and inform me that I will get a discount of 30 % if I settle the account.

Last week I requested the statement and they took me from pillar to post, finally yesterday I received the statement, to my surprise the money I have been paying is not reflected in the statement instead they would record that I paid 300 or 600 instead of the 1200, which makes the debt to still be high.I have paid over 30k for this debt but they can not account for it.

This is a total *******, and they have failed to follow the TCF principles of being transparent and fair. I’m still waiting for answers what happened to the money I have been paying.

MBD and Direct Axis I’m disappointed with your service, why are you ****ming us.