TB
Tersia B

1 reviews | Active since Sept 2015

31 May 2019, 11:01

DirectAxis Account Assistance you suck!

I am struggling for a month now to get a statement out of them. Account assist customer service is pathetic. Do not do business with them, once you are nearly paid up they keep you hanging and hanging and hanging.

0
Replies (3)
DirectAxis
DirectAxis's reply31 May 2019, 11:54
Official
Hello, thank you for letting us know.  We'll look into this immediately and will be in touch with you as soon as we've gathered more information.  Team DirectAxis 
TB
Tersia B's update31 May 2019, 12:59
Reviewer Update
Even my attorney requested this now, therefore that email can also be forwarded to you as proof. 
TB
Tersia B's update03 Jun 2019, 10:26
Reviewer Update
Still waiting.............................