MW
Marius W
1 reviews | Active since May 2018
31 Jan 2021, 19:47
DirectAxis a Disgrace!!
Hi All,
Please re-think a loan from Direct Axis. There service absolutely up to ****. They are very keen in loaning you money but when they own you money, its a sadly different story.
We paid up my wife's account in November 2020. We send the necessary documentation through and no reply nothing. Waited till end of month they deduct installment again end of December 2020. Tried numerous times contacting then, no joy. Wragtig, again end of Jan 2021. How on earth can Direct Axis be so ***********.
We will take this further and i will drag your name through the water.
#*********** #pathetic #disgrace
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Replies (3)0
Replies (3)
DirectAxis's replyOfficial
01 Feb 2021, 09:12Hello Marius, Thanks for reaching out to us. We apologise for the inconvenience we have caused, we understand your frustration. Our customers are important to us and we strive to deliver excellent service to ensure they are satisfied. Please send us a private message with your wife’s ID number and contact numbers so that we can provide her with urgent assistance. Team DirectAxis
Best regards,
DirectAxis's reply01 Feb 2021, 09:12
Official
Hello Marius, Thanks for reaching out to us. We apologise for the inconvenience we have caused, we understand your frustration. Our customers are important to us and we strive to deliver excellent service to ensure they are satisfied. Please send us a private message with your wife’s ID number and contact numbers so that we can provide her with urgent assistance. Team DirectAxis
Best regards,
MW
Marius W's updateReviewer Update
01 Feb 2021, 09:54Sanet Id: ***
MW
Marius W's update01 Feb 2021, 09:54
Reviewer Update
Sanet Id: ***
DirectAxis's replyOfficial
01 Feb 2021, 10:57Hello Marius Thanks for sending us your details. We’re unable to view your ID number because it was sent to us publicly. Please send it to us as a private message so that it can be visible on our side. Team DirectAxis
Best regards,
DirectAxis's reply01 Feb 2021, 10:57
Official
Hello Marius Thanks for sending us your details. We’re unable to view your ID number because it was sent to us publicly. Please send it to us as a private message so that it can be visible on our side. Team DirectAxis
Best regards,