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Hazel B
1 reviews | Active since Aug 2020
30 Oct 2020, 10:16
Direct Axis you are Absolutely Useless to say the least!!!
I really can't deal with this stupid company!! Can I please have my refund back as soon as possible. I am very tired of chasing you people around. To the CEO of direct axis, you are being paid for nothing!! You clearly can't run this organization properly. I will definitely look for your profile on LinkedIn to express how unprofessional your staff is especially when it comes to the claims department. CAN A Manager get back to me asap!!
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Replies (2)
DirectAxis's replyOfficial
30 Oct 2020, 11:58Hello Hazel,
We are extremely sorry to hear you feel that way, please accept our humble apologies for the inconvenience we may have caused.
We care about our customers and always try to achieve customer satisfaction.
We have escalated the matter to our Claims Department and we will keep you in the loop until everything is sorted.
Team DirectAxis
We are extremely sorry to hear you feel that way, please accept our humble apologies for the inconvenience we may have caused.
We care about our customers and always try to achieve customer satisfaction.
We have escalated the matter to our Claims Department and we will keep you in the loop until everything is sorted.
Team DirectAxis
DirectAxis's reply30 Oct 2020, 11:58
Official
Hello Hazel,
We are extremely sorry to hear you feel that way, please accept our humble apologies for the inconvenience we may have caused.
We care about our customers and always try to achieve customer satisfaction.
We have escalated the matter to our Claims Department and we will keep you in the loop until everything is sorted.
Team DirectAxis
We are extremely sorry to hear you feel that way, please accept our humble apologies for the inconvenience we may have caused.
We care about our customers and always try to achieve customer satisfaction.
We have escalated the matter to our Claims Department and we will keep you in the loop until everything is sorted.
Team DirectAxis
HB
Hazel B's updateReviewer Update
02 Nov 2020, 07:55Direct Axis you fools, I am still waiting for my money I need it
HB
Hazel B's update02 Nov 2020, 07:55
Reviewer Update
Direct Axis you fools, I am still waiting for my money I need it