RD
Ravesh D

1 reviews | Active since Jun 2017

16 Apr 2019, 11:59

Direct axis Terrible service

Terrible service from Direct axis. No customer care whatsoever. No response takes two weeks to do an application. Agents name is Nesisa.

Wasted about 15 phone calls to them.

What a waste of time.

0
Replies (2)
DirectAxis
DirectAxis's reply16 Apr 2019, 12:12
Official
Hello, please accept our sincerest apologies. We've escalated your feedback and it is now being investigated. You'll be kept in the loop until everything has been taken care of. So, we'll be in touch as soon as we have more information for you.  Team DirectAxis
DirectAxis
DirectAxis's reply25 Apr 2019, 10:07
Official
We are able to confirm the matter has been resolved.