MC
Melvern C
1 reviews | Active since May 2014
24 Oct 2016, 10:48
Direct Axis terrible service
<p>I settled my account a week ago and requested a closure letter on Wed 19/10/16 and followed up again on Fri 21/10/16. From the automated response I was informed that I will be contacted within 24 hours. It is now Mon 24/10/16 and all I received thus far is an sms infroming me that my account has been settled. I tried phoning them today but it was waste of time. After holding on for 10 minutes to speak to a consultant, I gave up.</p>
Helpful (0)
Replies (2)0
Replies (2)
DirectAxis's replyOfficial
24 Oct 2016, 11:05Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information.
Best regards,
DirectAxis's reply24 Oct 2016, 11:05
Official
Thank you for letting us know. We're looking into this urgently and will be in touch with you as soon as we've gathered more information.
Best regards,
DirectAxis's replyOfficial
24 Oct 2016, 14:56We are able to confirm that you have been unsubscribed.
Please note that our communication is prepared in advance therefore you may receive another communication from us.
Please let us know if there is anything else we can assist you with.
Best regards,
DirectAxis's reply24 Oct 2016, 14:56
Official
We are able to confirm that you have been unsubscribed.
Please note that our communication is prepared in advance therefore you may receive another communication from us.
Please let us know if there is anything else we can assist you with.
Best regards,