Direct Axis sweeps customer's complaints under a carpet of silence.

I complained a couple of days ago about Direct Axis on Hellopeter. I did get a reply from Direct Axis via email saying that that they will contact me. Of course they did not come back to me. Direct Axis prefers to try and hide from ******** conduct and wrongdoing. I tried to phone them but I wasted a lot of money paying for airtime because they do not want to or are unable to answer my questions and investigate my complaints. They kept putting my calls through to various departments hoping to get rid of me. I now have no choice than to contact the Consumer Commissioner to voice my complaint. Direct Axis - trying to sweep complaints under the carpet or ignoring complaints, show how little you care about your customers. Shame on you!!