Direct axis sms harassment

Item: DirectAxis
Rating: 1
Author: RAMESH M

Direct axis is a nightmare loan company to deal with. NEVER take a loan from them... they will take out every bit of your earnings without any remorse. I was told that I was in arrears and was inundated thre to four times a day , EVERYDAY, with demanding sms's requesting payment although I made 3 payments in June to bring my arrears plus current installment up to date .but the harassment hasn't stopped. My installment was due on 30th June 2023 but because I paid on 29th June 2023..a day earlier...they are insisting that I owe a payment for 30th June 2023.

Helpful (0)

Replies (2)

DirectAxis's replyOfficial

14 Jul 2023, 08:30

Hello Ramesh,

Thanks for reaching out to us.

We apologise for the inconvenience caused and are here to assist.

We have escalated your feedback to our Accounts Support Team and will reach out to you as soon as we’ve gathered more information.

Team DirectAxis

Best regards,

DirectAxis's reply14 Jul 2023, 08:30

Official

Best regards,

DirectAxis's replyOfficial

26 Jul 2023, 11:27

Hello Ramesh, we're able to confirm that we've received a payment from your account and your loan account is now up to date. Team DirectAxis

Best regards,

DirectAxis's reply26 Jul 2023, 11:27

Official

Hello Ramesh, we're able to confirm that we've received a payment from your account and your loan account is now up to date. Team DirectAxis

Best regards,

Direct axis sms harassment

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